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SGSI System Requirements for Member Login
In order to login to your SGSI Member Account, your computer or device must meet the system requirements. Members must be logged in to view and access member only webpages and resources.
If you are having troubles logging in and staying logged in, check to make sure you have already attempted all of the below before contacting SGSI webmaster.
Is your SGSI membership current?Your SGSI membership must be current and up-to-date to be able to login. Your membership must be current (renewed and paid) to log into your SGSI member account. If you renewed by mailing a check, there is a lag between when you mail your check and we receive it. Membership is renewed when the check is received and processed. | Are cookies enabled on your Internet browser?Click here to learn how to enable cookies at https://www.wikihow.com/Enable-Cookies-in-Your-Internet-Web-Browser Another solution if you do not wish to enable all cookies is to whitelist our domain sloveniangenealogy.org in your browser. | Are you using a supported Internet browser?The supported Internet browsers for our member website are: Google Chrome Firefox Microsoft Edge Safari |
Is your computer's operating system updated to the most current version?Your computer’s operating system (Windows or iOS) must be updated to the last two updates. Note: Linux operating system is not supported. Is your firewall blocking our website?If you use a firewall on your home network, check the firewall settings. You may need to whitelist the domain sloveniangenealogy.org. | Is your computer's Internet browser updated to the most current version?Your computer’s Internet browser (Chrome, Firefox, Edge or Safari) must be updated to the last two updates. Note: Internet Explorer browser is not supported. Is your VPN blocking our website?If you are trying to access our website from your work computer, your company's VPN may be blocking the SGSI website or domain. | Have your cleaned your Internet browser’s cache?Cache is your browser's memory and it occasionally needs to be cleaned to see the most recent version of a revised webpage. Click here to learn how to clean your browser's cache at https://www.wikihow.com/Clear-Your-Browser's-Cache |
Still having trouble logging into your SGSI member account?If you have tried all of the above steps and you are still having issues logging into your SGSI account, go to the Contact SGSI webpage at https://sloveniangenealogy.org/page-18156 and use the Email SGSI form and select Help with logging into my SGSI Account. For more information, including troubleshooting ideas, go to the Wild Apricot system requirements web page at https://gethelp.wildapricot.com/en/articles/20-system-requirements |